Pickup group

Partying Help
Tactics
Partying Instancing
Group Roles
Tank Healer Damage
Functions
Leader Crowd control Main assist Puller Rezzer Scout
Related
Aggro Hybrid classes Meeting Stone Pickup group Wipe

A pickup group, or pug, is a group of random players that are grouped together via the matchmaking system, usually to do an instance or quest.

Pickup groups are usually less organized than a group formed from people of the same guild or guild alliance because the players are less familiar with each other. Pickup groups are usually susceptible to a loot ninja or incompetent players, like that Mage that always died because he overnuked the mobs or the warlock that doesn't realize that fearing is a bad idea in instances.

Many guilds refuse to use pickup groups for instances due to the chance that one or more of the players will wipe the group, ninja loot, or just be insubordinate in general. These experiences usually result from a very small but very horrible group of players, or players who aren't very experienced (often occurs in low level dungeons such as the Deadmines).

However, many pugs are very successful, especially at higher levels when all the members are familiar at least with the group dynamic even if they're not familiar with the instance or area. Successful pugs are effective at picking up innovations that other players have developed, and developing your own innovations that improve your overall abilities as a member of your class and as a leader of future runs.

The most important elements of a successful pug are positive attitude, cooperation, clarity (including marks for each crowd control spell), and experience that the leader has.

How to improve your PUG experience:

• Speak to someone first BEFORE inviting them to a party. They may be busy talking to another group who has asked them to join their group or in the middle of a quest.
• It is very rude to blatantly invite someone to join your group without first asking. Always practice good etiquette if you want to be invited into future instances.
• Don't be a loot ninja. If an item drops that you cannot possibly use (such as a polearm for a mage), pass on it unless nobody can use it at all in the group. Select "greed" under most circumstances and only select "need" if the item really is an upgrade. Loot ninjas get a very bad reputation very fast. Many players have multiple characters and are either in guilds or talk to others about bad experiences. Being labeled a loot ninja will most likely result in not being able to join any groups in the future.
• Know your job in the party and don't over-step your bounds unless asked to do so. This means allowing the tank to pull and obtain aggro before everyone else attacks. Inexperienced hunters, mages, warlocks, and shaman commonly cause party wipes because of failure to let the tank do their job.
• Watch your aggro. Use mods like Omen to help if you need to but the only person that should ever pull aggro from a tank is the healer. Anyone else that pulls aggro is not paying attention and endangers the party's survival. Yes, by all means do your job of dps and cc. But don't expect the healer to heal you if you get into trouble. The healer's main job it to keep the tank alive so that the tank holds the aggro and can allow the rest of the party to kill the mob.
• Be prepared. If you use mana, have a full stack (or two) of waters before considering entering an instance. Nobody wants to hear "anyone have water?" just 5 minutes into the dungeon. Don't count on a mage being in the group in a PUG. If you are tanking, have a full stack of food (especially stat buffing food) so that the healer isn't using up after-combat mana to heal you. Hunters should have enough pet food to keep their pets happy and enough ammunition for the up to 2 hours of play (in other words, a full ammo bag or quiver). All party members should have bandages and appropriate potions and scrolls for their class.
• Do some planning before going into the instance. Just five minutes of pre-instance talking among the group can save many headaches in the long run. Work out who is healing, off-healing, tanking, off-tanking, dps-ing, cc-ing, and the battle icon markers that will be used.
• If you are new and uncertain, ask. Everyone was a newbie at one time or another. If you are uncertain as to your job or how to perform it, ask the group.
• Don't be a superstar. PUGs are about the individual people in them having a good time. If they want advice, they'll ask for it. If they want a run through they'll ask for that too. If they want your criticism they'll ask for it. If they don't ask, it's a good bet that they don't want it. Very few people go into PUGs because they think you are a superstar.
• Be helpful. If someone is new, answer their questions without being condescending. You may make a new friend and teach someone how to be a better player.
• Be tolerant of different approaches. Some people crave strict order. Others thrive on chaos. Most instances can be handled by groups that are slow and methodical or by groups that are chaotic. Nothing sours a group more than people complaining about the approach. The group's concensus rules. Let your preference be known, but don't think that everyone has to do it your way. If the concensus doesn't fit with you, it may be time to leave and get another group.