Micromenu report btn 32x24.png

A request for in-game help from a Game Master that is trackable via a ticket. As of Patch 4.2, you would submit a ticket via the Customer Support window after pressing the Micromenu report btn 32x24.png Help request button on the Micro Menu at the bottom of the window with the default UI.

Customer Support-Open a Ticket.png

Valid Reasons for a Help Request

Here is a non-definitive, unofficial list of valid reasons for a help request:

  • A major bug, like a broken instance entrance or a hole in the world.
  • An exploit of some sort, like a PvP combat cheat, altering a game mechanic, or Gold Farmer macro.
  • A harassment event, like obvious racial or sexual harassment or threats of real world physical violence.
  • Other violations of the License Agreement.

See also

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