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Caydiem is a Blizzard employee and was a Community Manager (CM) for the US World of Warcraft forums.
In April 2006, she moved onto new pastures within Blizzard, but still makes appearance on the forums.
In the World of Warcraft TCG, the card "Hierophant Caydiem" is an Ally, Horde-side, in the Heroes of Azeroth set. [1]